Job Description
POSITION SUMMARY
Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.
Job Requirement
Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
Our five-star beach resort is Dubai's favorite beach haven. A modern paradise with superb relaxation and leisure facilities, set in the middle of 10,000 square meters of landscaped gardens shaded by palm trees, the Sheraton Jumeirah Beach Resort features 256 spacious rooms and suites with excellent views of the sea or The Walk. Our luxury hotel offers access to Jumeirah Beach and is within walking distance to Dubai Marina and several transportation options for getting around the city. We offer a wide range of activities including water sports, Armonia Spa, kids' club, Turkish Hamam and multiple sports facilities for all the family. Elevate your stay with complimentary Wi-Fi, indulge in our resort's host of excellent dining options and keep up your exercise routine at Sheraton Fitness. After a busy day, guests can return to the comfort of their private room or suite, complete with the amenities you need for a convenient stay. Come visit us at Sheraton Jumeirah Beach Resort in Dubai and let us take care of you.