Job Description
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Job Requirement
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Located on the beach of the iconic Palm Jumeirah, the first Marriott Resort in Dubai offers the best of both worlds, catering to both the leisure seeking and dynamic business traveller. With the convenient conjunction to Dubai’s Sheikh Zayed Road, connecting the downtown area and the Burj Khalifa with the main shopping malls and business districts, the resort is the ideal starting point to explore all that Dubai has to offer. Our Rooms have private balconies and offer deluxe bedding, complimentary Wi-Fi and 24-hour room service. Enjoy a swim in the hotel’s beachside pool, workout in the fitness centre or relax at the Saray Spa. Young travellers can enjoy their own space at the indoor Kidz Club. The hotel has 8 restaurants which include Korean, Italian, Japanese and Mexican cuisines. In front of the hotel is the West Beach promenade where guests can relax on the hotel’s private beach, swim or enjoy water sports in the warm waters of the Arabian Gulf, explore the restaurants along the promenade and more