FB Management Trainee

Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

Monitor standards of guest facilities and services

Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
• Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
• Ensure restaurant operating equipment is clean and in working order
• Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
• Welcoming guests to the Restaurant, by using the Restaurant name
• Inquiring if they have a reservation and noting it in the reservation book if they do
• Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
• Being attentive to guest requests
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
• Take telephone bookings and document in the Reservation book according to restaurant standards
• Train wait staff and bus staff in hostess standards
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
• Maintain responsibility of cleanliness of hostess stations
• Maintain responsibility of cleanliness of all menus and drink menus
• Assist with food&beverage service
• Maintain detailed knowledge of menu, including daily specials
• Ensure tables are cleared quietly and efficiently
• Complete dockets accurately and clearly
• Maintain current information on all general activities of the hotel
• Responsible for department english training
• Organize and plan festivel activities .
• High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field.

*For this study and Internship program
Requirements: At least 18 years old, student or graduated within 5 years in the subject areas of the internship.
Benefits: Shared room , 3 meals in staff canteen, uniform,
Other benefits from program: 2 weeks Chinese Culture classes