Job Description
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Assist in the maintenance, appearance and functionality of equipment
What are we looking for?
Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Positive attitude and communication skills
Commitment to respond to Guest requests and deliver high levels of service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience as a Bell person
Previous experience working within a hotel
What's in it for me?
Degree-level qualification in a relevant field
Competitive Salary & Wages
Private Health Insurance
Complimentary Dry Cleaning for Business Attire
Monthly Transportation Fee
Complimentary Shuttle Bus
Discounted Indoor Parking Privileges
Complimentary Employee Meal
"Go Hilton" - discounted room rates in Hilton Hotels Worldwide for yourself and your family members
Career and development opportunities in Hilton Hotels Worldwide
Opportunity to make a positive impact on environment and community with Travel with Purpose program
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。