Job Description
As Sales Manager, you will pro-actively developing new and existing business that keep the hotel a leader in the marketplace. Specifically, you will be responsible for performing the following tasks to the highest standards:
Proactively search for new business related to MICE & corporate sales segment
Answer customer queries in a prompt and professional manner
Analyse local market trends and competitor activity to identify and develop business leads
Develop customer accounts and travel within the local area to drive business into the hotel and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognizing potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Attend Sales events, as required
Business travels within Poland and abroad.
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Job Requirement
A Sales Manager serving Hilton Warsaw City Hotel is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude and good communication skills
Pro-active approach
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale
Fluent Polish and English
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of local market and international trends
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field would be advantageous
