钱咏琪
江西初远文化传媒有限公司, 市场营销
Job Type
On the job
Location
China, Qinhuangdao
Chat
Personal Advantage
具有清晰的逻辑思维,富有创意,敢于接受挑战,嗅觉灵敏,及时关注社会热点,从2018年暑假就有过工作经验,陆续参加过各种兼职并且进入过销售等行业,熟练WPS等办公软件,并具备一定的抗压能力,能吃苦,不怕接受新知识,进入新领域,在学习的过程中具备较强的学习能力并且愿意不断学习及反思,在学校和工作中管理和协调能力较强,具有团队精神,在工作和学习中自我的情绪管理能力很强,能够不断调整心态鼓励自己积极努力向上。
Job Preference
No Preference yet
Experience
市场营销
2021-09 - 2022-10
江西初远文化传媒有限公司 文员
Content
1.引导成单:按公司流程跟进客户,引1导成单超过200个 2,建立档案:及时跟进客户,并及时做好沟通,建立和维护客户档案超过500个 3.巩固客户:有效进行客户关系的维护和发展,建立长期共赢的客户合作关系,提升客户价值,促进客户满意度超过95%
Education
英语 · 本科
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东华理工大学
Popular members
Amr Elkhazendar
have +8 years of experiences in food and beverage field in Egypt, now working as a waiter at molecule Bistro royal Restaurant DXB in Dubai - with out contract, so i am ready to move to this position at your hotel immediately What I can do 1-welcoming and seating guests, taking guest orders, communicating them and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts and drinks 2-Providing knowing the guests 's requirements from the existing menus and providing the soups, salads, side and main dishes 3 - ask the order on mobile tablet and send it to the kitchen and barista 4 - submit the orders to the guests 5 - submissions the invoice of the requirements to the guest when he asks for it. 6- prepare the table for the new guests 8- Offer consistently professional, friendly, warm and engaging service 9- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact 10- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner 11- Set up the outlet prior to the business hours along with the service team 12- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables 13- Observe the cleanliness and maintenance of the outlet and the entrance area 14- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact 15- can save all menus to recommend if a guest ask about anything in the menus 16 - provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to the guests, whilst delivering an exceptional standard of service. 17 - familiar with the complete food and beverage menu, knowledgeable on all activities, can monitor of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.
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